Please arrive with clean skin (no moisturizer and preferably no makeup). Antibacterial wipes are provided to freshen up prior to intimate and underarm waxing.
Hair must generally be at least 3-4mm to be waxed effectively. Please trim any very long hairs in the area if possible. A length of between 6mm (0.6cm) and 10mm (1cm) is best for comfort and results. We will happily trim for you if required using sanitized equipment, however, a trimming fee may apply.
If you are particularly sensitive or is this is your first wax, you may wish to take a Panadol or Nurofen 30-60 minutes prior to your appointment to take the edge of any discomfort.
Wait 2 weeks after any IPL or Laser treatment before waxing.
Please advise us if you have been taking Accutane or steroidal medication, or any other medication that thins the skin.
Avoid applying Retin A, AHAs, or glycolic acids for 4 weeks prior to waxing.
Wait at least 4 weeks post any superficial or medium depth peel. Wait at least 3 months post-surgery.
It is best for pregnant women to consult their doctor prior to any waxing, however, it is generally safe to have a service after the first trimester.
Do not wax if your skin is irritated, or if you have any active conditions or infections in the area such as rashes, cuts, eczema or cold sores. If you are taking Accutane, any steroidal or skin thinning medications you must let us know as you have a highly increased chance of side effects.
It is necessary to remove your underwear for any intimate waxing beyond a basic bikini or brief wax. You will be provided a paper towel for coverage before your treatment. All of our waxing is performed by professional female therapists.
We offer a discreet service for menstruating clients. We can still sensitively proceed with your intimate waxing (please wear a tampon). We kindly ask for 24 hours notice when rescheduling to avoid the charge.
Even with the best products and technique, skin needs time to calm post waxing. This may happen very soon after your treatment but can take between 48-72 hours.
Please wear loose-fitting clothing after waxing until the skin has calmed. Stockings and tight jeans can lead to irritation and ingrown hairs.
For intimate waxing, please ensure that you wear undergarments made of cotton so the skin can breathe. Don't wear silks or satins or until the skin has calmed.
Avoid perfumes, antiperspirants, and colognes in the area until the skin has calmed.
After a wax, avoid chlorine pools, saunas, the gym, and hot tubs until your skin has calmed down, to minimize the risk of inflammation.
Keep showers warm, not hot and do not engage in any vigorous exercise or sun exposure.
Use sun protection at all times if outdoors.
Do not exfoliate and avoid any beauty treatments in the area for at least 48-72 hours and preferably a week, including spray tanning, sunbathing and sun-beds, laser, IPL, peels, and massage.
Once the waxed area has returned to normal, gently exfoliate each day using a suitable exfoliating wash or gentle loofa and apply a moisturizer or after-wax lotion.
Use a proper after-wax lotion such as 'Ingrown Zone' commencing 48-72 hours after the treatment, and preferably daily, especially when regrowth begins to appear, to avoid ingrown hairs or infected follicles.
Once a 6mm growth has returned the area can be waxed again. Waxing appointments are generally booked 4-6 weeks apart.
If you have any questions, please contact our reception.